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Real People, Real Answers, Real Time®


Workface enables your sales and support people to instantly meet today’s web-based customers with live extraordinarily personal, multi-channel, text chat with audio and video capabilities.

Watch our 2.0 Video

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Real People, Real Answers, Real Time®


Workface enables your sales and support people to instantly meet today’s web-based customers with live extraordinarily personal, multi-channel, text chat with audio and video capabilities.

Watch our 2.0 Video

 

Workface has redefined and re-engineered online customer engagement

  • We provide website visitors live and instantaneous interaction: no queues, no waiting.
  • We provide visitors the ability to self-select who they interact with for a personalized experience
  • We provide sales and support personnel with unprecedented engagement tools and information
  • Workface 2.1 is accessed via any browser, requires no downloads and is fully responsive to all devices
  • Workface 2.1 is a platform and supports interaction with other customer support applications
 

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“Workface is a game changer for client-focused organizations seeking an advanced, elegant and affordable web chat solution. The Workface software is easy to set up, easy to use and a breeze to manage. Workface helps A-Check provide the special brand of instant personalized contact our clients have come to expect and we are very satisfied with the platform’s performance. I highly recommend Workface to any organization --except to our competitors…”

 

                                                  - Charlie Hoey, Marketing Manager, A-Check Global


The Internet of People ℠

Workface helps your company meet and greet your online customers at the moment of interest with an all-in-one communications platform. Workface includes everything you need to create, manage and track enterprise level chat. 

 

A Seamless, Flexible, Browser-Based Experience

Agents manage chats from a feature-rich Main Screen. The three-panel design offers tools to manage and support relationship-building. 

 

 

 

Browser Preview

The Browser Preview feature displays the page within your website the customer is on during the chat. 

 

 

 

Location Information

The geo-location feature displays the customer’s location to street level. 

 

 

Notifications

A pop-up notification alerts Agents wherever they are online to an incoming chat. The menu panel tracks current and past chat activity. 

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Workface Works Wherever You Do


Workface 2.0 is fully responsive and works on all modern mobile browsers.

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Workface Works Wherever You Do


Workface 2.0 is fully responsive and works on all modern mobile browsers.

Responsively Designed for Any Screen

Workface delivers a seamless user experience, accommodating all major browsers and scaling to fit any web-enabled device. Now, potential customers can chat right from their phones or tablets and so can company agents, offering a faster and more convenient path to sales and customer satisfaction.

 

iOS and Android Apps Coming

We are very excited about our new iOS and Android apps that will be here in the coming months. Having native apps allows us additional functionality that the mobile browser wouldn’t. You are going to love what you see! 

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Your Customers Want To Talk To YOU


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Your Customers Want To Talk To YOU


 

No Waiting, No Queues

Workface allows visitors to see who is available and who is unavailable. A single click connects the customer to their agent of choice. Or, customers can send a message to an offline agent right within the Workface widget. 

 

 

Rich Profiles

The Workface profile puts your agent’s personal brand front and center. Enriched with images, videos and files, the profile lets prospects get to know the agent before connecting by chat. 

 

 

Customer View

Your customers enjoy the same responsive design as you do, which means they can engage in a chat from anywhere. PCs, smartphones, or tablets.

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Have a Website?


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Have a Website?


Enter your website's URL to see the Workface Toolbar in action!  

One of the many ways you can deploy Workface.